She helps with onboarding, enablement, market insights and research, sales productivity, operational best practices, customer services support, and subject matter expert knowledge protection if individuals change roles or leave your organization. She will help you find the best answer, and she identifies other possible answers if you need a different level of insight. Lucy's integration with Slack and Microsoft Teams makes it easy for your team to ask questions that she answers from her learned knowledge. She connects to third-party data sources to include their insights. She understands documents, PowerPoints, PDFs, graphs used to interpret data, videos, and audios. She does this without moving it from the places it resides. She listens for changes in your data, reads those changes, and learns all about your organization's accumulated knowledge.

She makes it easy to find what you need to know when you need to know it. So we thought we can help people capture that information and then search for it really fast.Lucy is an AI-powered knowledge management system that allows more efficiency and productivity from your employees. Your brain can only remember 10-20% of the information. 'We call it 'Ambient Voice Intelligence' and we use the word ambient to indicate that this is working in the background. 'Our technology is quite different,' said Liang, in his interview with ZDNet. While Otter's natural language processing wasn't perfect by any means-punctuation is missing, words are misunderstood, speakers are sometimes misidentified-it's remarkably close, especially considering its speed and the fact that the app is free. And since Liang had set up our meeting in the app beforehand, the software automatically recognized when his teammate Seamus McAteer chimed in with his own comments or I interrupted with follow-up questions. SEE: How we learned to talk to computers, and how they learned to answer back (TechRepublic) | Download as a PDFĪs Liang gave his pitch, Otter started spitting out text-with roughly a 2-3 second delay.

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